![]() ![]() They like to "nickel and dime" you for ever-y-thing! Not even the most basic little extras are free at GWL. I am still annoyed and perplexed about this. BTW, it was always at least 70 degrees during our entire stay, some we never turned that $64 fireplace on while we were there!!! They must not have any rooms on higher floors without fireplaces. When i explained i had already been charged $64 for that request, they reluctantly took the second "upgrade charge" off. When I inquired about this, the snarky indian guy at the front deak said it was because I had requested a high floor. Then when we received our bill, we had an "additional additional" upgrade charge of $13 per night. WHAT?!?! I didn't want to make a big deal out of it, so let it pass. When we checked in, the front desk attendant advised me that because i requested a high floor, they upgraded us to a room with a fireplace at an additional charge of $16 per night. ![]() Some highlights included when we made our reservations 5 months ago, we requested a "quiet room on a high floor". There were other issues with our stay, but nothing so horrible as being covered in bug bites. I thought it was just mosquitoes, but then noticed the bites/bumps in other places and the itching got worse as the days passed. The itching started around the second full day we were there and got progressively worse. ![]() I have no prior skin issues, and this is NOT a chlorine rash but after 4 nights at the Great Wolf Lodge (GWL), i have been "munched on" by something(s) that are NOT mosquitoes. See attached photos! I have never had bed bug bites before, but there is no other explanation as these bites are not only on my arms, legs, hands, elbows, and back, but are also in places not exposed while in public. STAY AWAY FROM THIS PLACE!!!!!! We traveled from Colorado to Wisconsin to celebrate the adoption of our son! I am leaving five days later with bug bites ALL over my body. THERE ARE PLENTY OF OTHER PLACES TO STAY. STAY THERE AT YOUR OWN RISK, BUT I AM TELLING YOU, THIS IS NOT SOMETHING YOU EVER WANT TO EXPERIENCE. They now claim to have taken our room out of service!"!! Wow! But sorry GWL, we have learned that bed bugs are difficult to eradicate and this is likely not an issue with just one room!!! Further, based on the number of bites i have, it is obvious that this was not one or two bugs and the room was likely infested for a long time. This is the most painful thing I have ever experienced, the itching is horrible. BEWARE!! BED BUGS AT THE GREAT WOLF LODGE!! YOU HAVE BEEN WARNED! UPDATE SEPTEMBER 16, 2016: the GWL in Winconsin Dells has called us and confirmed that our room was in fact, infested with bed bugs! I now have bites and welts literally ALL OVER MY BODY". We traveled from Colorado to Wisconsin to celebrate the adoption of our son! I am leaving five days later with bug bites ALL over my body. ![]() UPDATE SEPTEMBER 16, 2016: the GWL in Winconsin Dells has called us and confirmed that our room was in fact, infested with bed bugs! I now have bites and welts literally ALL OVER MY BODY". BEWARE!! BED BUGS AT THE GREAT WOLF LODGE!! YOU HAVE BEEN WARNED! ![]()
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